Terms and Conditions
The VAT registered number is GB 232 4987 93. KELCI LONDON (‘we’, ‘us’ or ‘our’) is the supplier of the products (‘Products’) available on kelcilondon.co.uk ('our site’). Our email is [email protected] .
Pricing and Availability
All prices are stated in British pounds. Please note you are responsible for complying with local tax laws. KELCI LONDON Products reserve the right to change product prices and information without prior notice.
KELCI LONDON is VAT registered and prices on kelcilondon.co.uk are inclusive of VAT. Please notify us if you are within the UK or EU and require a VAT receipt. VAT is not charged on orders placed from non-EU countries but the price paid for the Products is the same as shown on kelcilondon.co.uk.
All Products are subject to availability. If a Product is temporarily out of stock please email us on [email protected] and we’ll notify you as soon as it’s back online. Alternatively keep checking the website.
KELCI LONDON is VAT registered and prices on kelcilondon.co.uk are inclusive of VAT. Please notify us if you are within the UK or EU and require a VAT receipt. VAT is not charged on orders placed from non-EU countries but the price paid for the Products is the same as shown on kelcilondon.co.uk.
All Products are subject to availability. If a Product is temporarily out of stock please email us on [email protected] and we’ll notify you as soon as it’s back online. Alternatively keep checking the website.
Shipping
We pack our Products carefully for you to receive in the best condition. We aim to dispatch orders within 2-5 working days using Royal Mail
or courier. Overseas orders may take slightly longer to arrive so please allow 7-14 working days.
Please note that international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.
If you require urgent delivery or have any questions about delivery please contact us via [email protected] and we will do our best to help!
or courier. Overseas orders may take slightly longer to arrive so please allow 7-14 working days.
Please note that international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.
If you require urgent delivery or have any questions about delivery please contact us via [email protected] and we will do our best to help!
Return Policy
We hope you love your delivery but if you are unsatisfied please contact us within 14 working days of receiving your order and we will be happy to refund or exchange any unused items.
The item you return is your responsibility until it reaches us, therefore we advise you to use a delivery service that insures you for the value of the goods. Items must be returned in an unused, original condition. We will issue a full refund excluding the original delivery charge. Please note delivery charges are only refundable where goods are faulty and a refund is made.
Please contact us via [email protected]with the subject header RETURN followed by your order number and inform us why the item is being returned.
We will then exchange or offer you a refund based on your original method of payment. Please allow 5-10 working days for a refund to be processed.
*Please note: Bespoke, personalised items and wholesale cannot be refunded.
The item you return is your responsibility until it reaches us, therefore we advise you to use a delivery service that insures you for the value of the goods. Items must be returned in an unused, original condition. We will issue a full refund excluding the original delivery charge. Please note delivery charges are only refundable where goods are faulty and a refund is made.
Please contact us via [email protected]with the subject header RETURN followed by your order number and inform us why the item is being returned.
We will then exchange or offer you a refund based on your original method of payment. Please allow 5-10 working days for a refund to be processed.
*Please note: Bespoke, personalised items and wholesale cannot be refunded.
Payment
KELCI LONDON uses Stripe and Paypal to process payments. We accept the following credit cards.
Copyright
This website and its content is copyright of KELCI LONDON © KELCI LONDON 2016-2021. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- You may print or download for your personal and non-commercial use only.
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
- You may print or download for your personal and non-commercial use only.
- You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Contact Us
You can contact KELCI LONDON by emailing [email protected]